We understand the demands of ensuring operations keep running and fully trained and experienced technical support team advise and assist when your business needs.
Customer satisfaction is the most critical aspect for us. Our aim is to deliver absolute peace of mind and confidence that you are working directly with a partner who understand the need to provide the highest service levels to your own customers.
Our clients know that our support is right there after commissioning a new system. Broadcast hardware and software systems may need remote monitoring, planned maintenance, software upgrades and enhancements. Sahi offers standard SLAs and customized support packages to meet customers’ specific need and to maintain the smooth running of their systems.
We not only provide support and maintenance for projects implemented by Sahi but also offer the service independently of our systems integration.